FAQS

We certainly do in light rain and we provide ponchos. Our Terms and Conditions describe our policy on weather. In cases of heavy rain or lighting, we will reschedule your booking to another suitable date. We do not offer refunds in case of rain.

Participants must wear enclosed shoes. No thongs or open toes footwear. Comfortable and appropriate clothing to suit weather on the day. We provide helmets and also sunscreen.

The recommended minimum age is 9 years old with a minimum weight of 30kgs unless agreed by the facilitator to be eligible to participate in a 30min Fun Ride. We need you to be physically able to step on and off without assistance and remember that you will be standing for the entire duration of the tour. Weight limit is 117kgs.

These Segway tours fill to capacity on a regular basis and for this reason we suggest you book online or ring us to make a booking when you have a date in mind. As a general rule, tours book up about a week in advance on weekends. We will accommodate walk-ins whenever possible, however those spaces are very limited.

No. Expectant mothers cannot participate in any Segway Tour activities for their own safety and the safety of their child.

Yes. While the Segway balances for you, it is still under your control and relies on you to control its direction and speed. As when driving a car or riding any moving device, care and observation of hazards is essential in order to avoid collisions with obstacles. Your ability to safely control a Segway will be assessed during training. If after an appropriate amount of training and our trainers assess that you are not safely able to control the Segway, for your own safety and that of others, you will not be able to take part in further activities.

There are 2 carparks at Blaxland Riverside Park. The one up on Jamieson St is available for whole day parking while the one at the end of Jamieson St near the Armory is a 3 hour only parking. Blaxland Riverside Park is a very popular spot for families especially on weekends and we ask you to allow plenty of travelling and parking time to arrive on time for your ride.

You have to arrive 10 minutes before your ride time for pre ride orientation and training. Segway Tours Australia may at its discretion refuse participation to late arrivals without refund.

There are 3 tours to choose from. 30 minutes, 60 minutes or 90 minutes and they start after pre ride orientation and training. A tour guide will be with you for the entire tour.

We don’t recommend it as both hands need to be on the handle bars. At a designated location the tour leader can take photos for you or you can take photos when you come to a stop.